Oct 31, 2018
075 | Douglas Vigliotti Shares What To Learn from Angry Customers
Douglas Vigliotti is a writer, speaker, and consultant. He's the bestselling author of The Salesperson Paradox and host of It's Not What It Seems, a podcast to inspire open-mindedness. He's the Managing Member of groundupSALES, a strategic selling partner for small business owners. With over twelve years of customer-facing experience, across three different industries, and two Fortune 500 companies—Automatic Data Processing and Johnson & Johnson—he's always been a well-documented top performer. He strongly believes simplicity is the secret to reproducibility, engagement, and performance.
Are you working ONLY with your ideal clients, or are you taking on every client that comes your way?
In the beginning of any business, we get excited and start taking on any and all customers that come our way, but if you don’t set boundaries in regards to who you will and won’t work with, you’re going to end up working with clients that leave you feeling resentful.
This week’s guest, Douglas Vigliotti, joins Success Unfiltered to share how he’s employed the sales technique, “sales prevention.”
Douglas looks at the long-term strategic implications of working with clients that aren’t ideal. By using sales prevention, and setting up his boundaries early, Douglas now ensures that every client he works with is a dream client.
If you’re not familiar with what “sales prevention” is and the positive impact it can have on your business, then this episode of Success Unfiltered is a MUST LISTEN!
Enjoy, and thank you for listening and tuning into Success Unfiltered!
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Special thanks goes out to Douglas Vigliotti for taking the time to chat with Michelle. Be sure to join us next week for our next new episode!
P.S. It’s OK To Say NO To Less-Than-Ideal Clients. Trust me, it’s better for EVERYONE to know straight up if a client relationship is a disaster waiting to happen. It’ll save both parties a lot of time, aggravation, and heartache (not to mention money!). Stop wasting your time with mismatched prospects, and start inviting only the RIGHT clients in. How do you do it? My FREE guide “Ideal Clients ONLY: 5 Steps To Pre-Qualifying Prospects And Clients BEFORE The Sales Talk” will show you how!
Here are a few key secrets we talked about in this episode:
Connect with Douglas Vigliotti:
P.S. It’s OK To Say NO To Less-Than-Ideal Clients. Trust me, it’s better for EVERYONE to know straight up if a client relationship is a disaster waiting to happen. It’ll save both parties a lot of time, aggravation, and heartache (not to mention money!). Stop wasting your time with mismatched prospects, and start inviting only the RIGHT clients in. How do you do it? My FREE guide “Ideal Clients ONLY: 5 Steps To Pre-Qualifying Prospects And Clients BEFORE The Sales Talk” will show you how.
Music produced by Deejay-O www.iamdeejayo.com