Jun 12, 2019
107 | Travis Chamber Shares How to Find Success in
Service
What is at the core of your
sales job?
Travis is Founder and Chief
Media Hacker at Chamber Media, an agency that makes scalable social videos.
In his career, he's been a hands-on Director, Producer, Writer, and
Social Ad Buyer. Travis led distribution and content strategy for
"YouTube's #1 Ad of the Decade," Kobe vs. Messi with 140 million
views, and has worked with brands like Yahoo, Kraft, Old Navy,
Coca-Cola, and Amazon amongst others.
Every interaction that you have
with others that you come across in your entrepreneurial journey
has one thing in common...
You may not realize it, but
everything that you do is helping serve your clients!
When you’re pitching, creating
products, or whatever it is that you do, when you come at it from
the perspective of service, you’ll find yourself far more
successful.
When I was in college, I served
as a cocktail waitress. Now, every time I get on the phone with a
client, I am serving them. At the core, I am seeking to serve my
clients, and help them!
Embracing a mindset of service
has changed my business.
This week’s guest on Success
Unfiltered, Travis Chamber, creates social video ad campaigns at a
high level. One of his most devastating NO’s made him sit down and
rethink his entire approach to business and changed how he met with
his clients. Once he came from a place of service, his business has
exploded.
Are you ready to change your
sales mindset to one of service? If so, then this episode of
Success Unfiltered is a MUST LISTEN!
Enjoy, and thank you for
listening and tuning into Success Unfiltered!
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thoughts:
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Special thanks goes out to
Travis Chamber for taking the time to chat with Michelle. Be sure
to join us next week for our next new episode!
Celebrate Your Rejections In
Business! Why? Because the more you get told NO, the closer you are
to a YES. True story. Rejection doesn’t mean failure. It means that
you’re taking the steps that’ll ensure your success! Don’t let a NO
stop you. Let me show you how to keep going after hearing any
NO! Grab your copy of my FREE Checklist “5 Ways To
Come Back From Sales Rejection” and turn that NO into a
WIN!
Here are a few key secrets we talked about in this
episode:
- Michelle introduces Travis
Chambers.
- Travis shares about his business, making
high-end video sales funnels.
- His
first major rejection was from Ring doorbells - they were uncertain
that he could deliver what he claimed!
- He
got the meeting because his team documented behind the scenes of
everything they did, and word of mouth about their offerings began
to spread.
- Travis took that rejection to heart, and after
the first few days of disappointment, he looked at the feedback to
see how he could make his business better as a result.
- Other
campaigns that Travis ran saw results, so he created case studies
of what their company could do to share with future
clients.
- When
going through the roller coaster of rejection, Travis and his team
looked beyond their frustrations to learn.
- One
of the most frustrating things that Travis would hear was not NO -
it was the “not NO’s” where clients wouldn’t say NO, but they also
never said YES.
- When
working with high price offerings, it really takes a lot of trust
building as part of the sales process, including some non-sales
events. Show potential clients you are in it for the long
haul!
- Some
clients push back and don’t say YES immediately because they want
to test your commitment to their project.
- “Sometimes the most frustrating sales are going
to be your biggest ones. And I think it's just because there's a
certain amount of element of trust and I think they really just
wanted to see how invested we were.” ~ Travis Chambers
- Your
time spent with your clients before a YES or NO is not wasted,
because you never know who they could even refer your
way.
- Never
count on a sale until the money is in the bank! Sometimes you think
that you have all but closed the deal, and the client backs out for
whatever reason.
- “You’ve got to keep the hope and you have to
give every person you pitch the benefit of the doubt because you
just never know.” ~ Travis Chambers
- “You
just have to persevere with your client because like we're
servants; we are serving people and we need to act as servants. We
need to have that type of mindset.”
- “Optimism, positivity, and hope are a sales
person's best friends and I spent so much time worrying and having
anxiety about whether or not things were going to work out. And the
truth is, they're either going to or not.” ~ Travis
Chambers
- Travis shares one thing that he would share
with his younger self.
Connect with Travis Chambers:
Music produced by Deejay-O
www.iamdeejayo.com