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Michelle Weinstein, AKA The Pitch Queen, is the host of Success Unfiltered, which features an array of unique and inspiring guests. She talks to all kinds of innovators and achievers, including multi seven and eight figure entrepreneurs, Shark Tank veterans, authors, performers, and investors.

Her guests share their most intimate stories, no holds barred. It’s the raw and vulnerable stuff that you don’t always hear about, like major rejections, epic failures, and unrelenting setbacks.
They share their most inspiring stories of overcoming adversity, never giving up, and achieving success beyond their wildest imaginations.

She created this podcast to help entrepreneurs realize that they are NOT alone. Everyone who has attempted something epic has had their share of setbacks, failures, and NOs. By sharing unfiltered stories from extraordinary individuals who overcame hardships and ultimately achieved their version of success, her hope is to inspire others to stay in the game and hold out for their own dreams.

Her mission and goal is to inspire rising entrepreneurs to break through barriers, overcome obstacles, and make a bigger impact in the world. It’s her passion to show people how to take action, own their value, and grow their top-line revenue. You CAN build a successful and flourishing business and make a global impact by doing what you love, and Success Unfiltered will inspire you ever step of the way!

Nov 13, 2019

129 | Marcus Murphy Teaches Us That Failure Doesn’t Have to be a Death Sentence

When someone says NO to you, what is your first thought?

Marcus Murphy is an entrepreneur and sales expert who cares deeply about the flourishing and success of entrepreneurs. Marcus previously worked for Yelp in San Francisco, going from start-up to multi-billion dollar giant. He has also worked at Infusionsoft as the Global Partner Development Manager where he developed and broadened new international markets through strategic partnerships, and is a recognized instructor and speaker at LinkedIn.

Currently, the Head of Business Development & Partnerships at DigitalMarketer, Marcus has pioneered new and effective techniques that enhance the results of the traditional inside sales model.  He believes a combination of inside sales, social selling, and strategic partnerships are the next generation of business growth. Marcus prides himself on his ability to connect with diverse and international audiences while captivating their attention with storytelling.

Hearing a NO is a defining moment in your business, right? Whether it’s a supplier, investor, or customer, that NO is going to change how you move forward!

Anyone good at sales is going to look at every NO as a learning opportunity: what can we learn from that NO? How can this NO teach us what to do in our next sales meeting, or pitch?

I’ve heard a lot of NO’s in my career, and every single one of them has taught me something. Back when I was pitching Jamba Juice, to bring FITzee Foods into their stores. I thought we were on the way to a huge YES, but they told us NO. To make it worse, it was through email.

Looking back with everything I’ve learned about sales since then, I can see a lot of improvement. There are so many steps to nurturing a sales relationship, and I’d skipped some along the way. 

But failure isn’t just failure unless you choose to learn from it! Take lessons from the NO’s, and move on to your next win!

This week’s guest on Success Unfiltered, Marcus Murphy, works with Digital Marketer. He’s heard a lot of NO’s in his career, and is here to share exactly what he has learned from those NO’s, and how you can learn from them too!

If you’re feeling discouraged from the NO’s you’re hearing, make sure that you tune into this episode of Success Unfiltered!

Enjoy, and thank you for listening and tuning into Success Unfiltered!

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Special thanks goes out to Marcus Murphy for taking the time to chat with Michelle. Be sure to join us next week for our next new episode!

What Do You Do When The Client Says NO? Rejection in sales can be harsh. How do you get back in the game after one too many NOs? Learn how to get over the NO’s in this guide.

Here are a few key secrets we talked about in this episode:

  • Michelle introduces Marcus Murphy.
  • Marcus shares about his sales history, from selling vacuum cleaners door-to-door, all the way to working for Yelp!
  • “Rejection is so basic...we are in a culture of winning.” ~ Marcus Murphy
  • Marcus shares about how he is a serial entrepreneur: rejection is in his DNA.
  • Failure is a great learning tool, but if you don’t take the time to learn from it, it’s nothing more than just failure.
  • Marcus shares the juicy details about how he landed a $30,000 deal as a marketer: he had a plan with blog posts and social media management. But because he didn’t communicate, he got fired from the job, and had to give $20,000 back. 
  • The reason for that failure? It wasn’t about the numbers of the stats: it was HIM. They didn’t like Marcus and working with him. 
  • The lesson to learn is that not everyone is going to like you; we’re all an acquired taste.
  • “You can’t go into sales trying to dodge rejection. You need to embrace the fact that it is going to happen.” ~ Marcus Murphy
  • Marcus advises that you should always assume that the first response will be NO, and keep an option in your back pocket.
  • If someone says NO, then ask when was the last time that they spent that amount of money! Find out what would make it worth it to them. 
  • You have to show your customers or clients the value, and build the hype and anticipation.
  • The best salespeople are those who are comfortable with silence. 
  • Help them to see what their lives would look like after your product or service.
  • It’s all about creating the best before state and after state, and showing how you make your customer’s lives better.
  • How can you appropriately sell to people? Marcus shares the steps of selling, and how you can break past the stigma of selling.
  • Marcus encourages all of his sales reps that he works with to watch the movie, Patch Adams, to reinforce that first and foremost, it’s all about the people and the relationships.
  • Marcus shares about the 12 stages of human intimacy, and how they relate to sales.
  • When you’re in sales, all 12 of those steps are important, and help with closing the sale at the end. You can’t skip any of the steps: that’s where the stigma of sales comes from.
  • Keep your core values at the front of everything that you do, and don’t be afraid to say NO to potential clients and customers who don’t fit those values.
  • Keep looking for wins, especially in relationships. Some of Marcus’ best friends are the people he has made the most money.
  • Marcus shares what he would tell his younger self.

Connect with Marcus Murphy:

What Do You Do When The Client Says NO? Rejection in sales can be harsh. How do you get back in the game after one too many NOs? Learn how to get over the NO’s in this guide.

Music produced by Deejay-O